Privacy Policy
Last updated: 5/2/2025
Introduction
Northlight AI, Inc. ("Northlight," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our AI recruitment services.
Information We Collect
Information You Provide
We collect information that you voluntarily provide when you:
- Apply for a position through our platform
- Communicate with our AI agents via SMS or voice
- Create an account or profile
- Submit your resume or professional information
- Respond to screening questions
Automatically Collected Information
We may automatically collect certain information when you use our services, including:
- Device information (e.g., IP address, browser type)
- Usage data (e.g., interaction with our AI agents)
- Communication timestamps and duration
How We Use Your Information
We use your information for the following purposes:
- Facilitating the recruitment and screening process
- Improving our AI agents' performance and conversation capabilities
- Analyzing and enhancing our services
- Ensuring compliance with applicable laws and regulations
- Communicating with you about your application status
- Protecting our legal rights and preventing misuse
Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal information. Our commitment to data protection includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Strict access controls and authentication measures
- Employee training on data protection and privacy
Mobile Communications and Consent
By providing your mobile phone number and interacting with our services, you expressly consent to receive programmatic communications from our AI agents via SMS or voice calls. You may opt out of these communications at any time by:
- Replying "STOP" to any SMS message
- Requesting to opt-out during a voice call
- Contacting our support team
Data Sharing and Third Parties
We do not sell your personal information to third parties.
Your information is only shared with:
- Healthcare agencies that you have applied to work with
- Service providers that help us operate our platform (e.g., cloud hosting, communication services)
- Law enforcement when required by law
Important Note: We never share your mobile information with third parties or affiliates for marketing or promotional purposes.
AI Model Training
We want to be explicitly clear: We do not use applicant data to train our AI models. Our AI agents are trained on carefully curated, synthetic data that ensures both privacy and effectiveness in the screening process.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of communications
- Withdraw your consent at any time
- Request a copy of your data
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need to use your information, we will securely delete or anonymize it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at:
Northlight AI, Inc.
Email: privacy@northlight.ai
Legal Compliance
This Privacy Policy is designed to comply with applicable data protection laws and regulations, including but not limited to:
- The California Consumer Privacy Act (CCPA)
- The General Data Protection Regulation (GDPR)
- The Telephone Consumer Protection Act (TCPA)
- State-specific privacy laws and regulations